FAQs

1. What types of products do you sell?
We offer a wide range of clothing, shoes, and undergarments for both ladies and gents. From casual wear to formal styles, we’ve got fashion for every occasion.

2. How can I place an order?
You can shop directly on our website by browsing through categories, selecting your size, and adding items to your cart. Follow the checkout process to complete your purchase securely.

3. What sizes do you offer?
We carry a variety of sizes for men and women. Size availability may vary by product, so please refer to our size chart on each product page for accurate fitting.

4. Do you ship nationwide/internationally?
Yes! We offer nationwide shipping and international delivery to select countries. Shipping options and fees will be displayed at checkout based on your location.

5. How long will it take to receive my order?
Delivery times depend on your location and the shipping method chosen. On average, orders are delivered within 3–7 business days locally. International shipping may take longer.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this to monitor your delivery status.

7. What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery, provided the item is unworn, unwashed, and in its original condition. For hygienic reasons, undergarments are non-returnable.

8. Can I cancel or change my order?
If your order hasn't been shipped yet, we can help you cancel or make changes. Please contact us as soon as possible at info@mulasifox.shop.

9. Are your products authentic and high-quality?
Absolutely! We are committed to offering authentic, high-quality products that are stylish, durable, and comfortable.

10. How can I contact you?
You can reach us at info@mulasifox.shop for any questions, concerns, or feedback. Our customer service team is here to help!